Contact Us

Feel free to contact us with any questions or comments you might have.  We will make every effort to get back to you within 24 hours. 

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Shipping & Returns

We ship USPS Priority Mail.  The price is calculated through the USPS once you are ready to check out.  Because our items are made by hand we do not have a lot of inventory on hand.  Some orders may take up to 1 week before they ship out.  If you need it sooner, let me know and I will see if it can be done. 

 

We are happy to accept returns on new, unused merchandise.  All returns must be initiated within 14 days of receipt of the items. Please contact us at orders@linabean.net before attempting to return any of our items.  Unsolicited returns will not be accepted.  Please provide us with your bill-to name, order number, item description and reason for return or exchange.  Once the item/items are received at 'Lina Bean, you will receive a credit for the amount paid (excluding any shipping costs).  Please allow 1-2 weeks for your refund process to be completed. 

We recommend that all returns and exchanges be sent via a traceable carrier, as 'Lina Bean will not be responsible for packages not received if a viable tracking number is not provided.

All returns are subject to a $8 restocking fee and shipping costs.

If ''Lina Bean items were purchased through a location other than linabean.net it must be returned to that location.